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How is everything priced?
Individual tracks are priced at €1.99, 4 track EPs €5.99, 10 Track Albums €12.99.
How does the shop work?
We've tried to make the process of buying tracks as simple and quick as possible.
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All you need to do is choose your release, then click 'Add' to put it in your shopping bag ('My Selection') or click 'Buy now' to check out immediately.
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To remove items from your selection click 'remove'. When you're ready, hit the checkout button to get directed to our PayPal page.
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PayPal will ask you for your payment details. Your selection will be regarded as one product (one price). More on PayPal.
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After you submit your order you'll receive an email with a link to your personal download page. This page is active for 24h hours. Grab the tunes and keep the email for your records!
How can I pay?
All payments are handled by Paypal. You can pay using your credit card or your bank account. You may have to verify your bank account first if you're a new user.
Do I have to register with Trackdonalds?
No, you don't have to signup with us.
How can I cancel my order?
Our system doesn't allow you to cancel an order yourself. Just email us here and quote your order number in the subject box and we'll take care of it.
How do I get the tunes?
After you payed at our PayPal page you will recieve an confirmation email with a generated link to your download page. The download file is an mp3 encoded with LAME and a samplerate of 44kHz and a bitrate of 320k. See downloading for more
When previewing, am I listening to the final MP3?
No. The quality and duration of the preview does not in any way represent the quality and duration of the full download. At the moment our player plays a low-quality 2:30 minute version of the final mp3. The sound quality of the final downloaded version is 320kbps, meaning best and almost indistinguishable from a CD.
It looks like it's playing but I can't hear any sound.
Make sure your sound is turned up all the way. Assuming that you would not make that mistake please make sure that you have updated your flash player to version 7.0. If you have version 6.0 you might see it all happening but you won't be able to hear any of it. This is usually the problem. Update your Flash Player.
What is PayPal?
PayPal is an e-commerce business allowing payments and money transfers to be made through the internet. It serves as an electronic alternative to traditional paper methods such as checks and money orders. PayPal performs payment processing for online vendors, auction sites, and other corporate users like us. In October 2002, PayPal became a wholly owned subsidiary of eBay.
How does PayPal work?
There are two ways to pay for products using PayPal. One is using your credit card, and the other's using your bank account.
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Using your credit card. If you pay PayPal using a credit card then once PayPal have succesfully charged your card they notify us. This process is pretty much instantaenious which means you can go straight to your downloads. This is the method we recommend.
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Using your checking account. This is a very good option if you live in european countries like Germany. Unfortunately this option is not supported in every country (so far).
Visit PayPal for more info.
Can i use bank transfer? I don't have a credit card!
See above
PayPal doesn't let me use bank transfers?
Maybe this feature is not supported in your country yet.
Why you are using PayPal?
At the moment we use Paypal for all of our online transactions. PayPal accept secure credit card transactions on our behalf, or accept transfers via bank accounts and other PayPal accounts.
Still we're working on other solutions for the future.
PayPal keeps f**ing me up, can u help?
Yes! Just holla! We're gonna help you out.
PayPal doesn't work in my country!
Sorry! As of the end of Q1 2006, PayPal operates in 55 countries (including China). As far as we know PayPal supports payments in U.S. Dollars, Canadian Dollars, Australian Dollars, Euros, Pounds Sterling, Japanese Yen, Czech Koruna, Danish Krone, Hong Kong Dollars, Hungarian Forint, New Zealand Dollars, Norwegian Krone, Polish Zloty, Singapore Dollars, Swedish Krona, and Swiss Franc.
DOWNLOADING |
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Can I download if I only have a 56k modem?
Yes, but you should expect it to take a while.
How many copies of the music do I have?
Once you've got the tunes you can copy them for yourself as many times as you want.
For how long will I be able to access the downloads once I've paid for them?
You'll be able to access the tracks for up to 24 hours after you've purchased them. Each purchased item may be downloaded a maximum of 3 times.
What happens if a download fails midway through?
Try it again. If for any reason our server is down or if anything goes wrong please email us here
Where is my download? I can't find the ZIP file!
Sometimes browsers (such as Safari) automatically unzip your download. Look for a folder called Trackdonalds.
(How) can I re-download my music ?
If you accidentally delete a tune from a hard drive you can re-download your tracks with your order no. Write us here
PLEASE NOTE: The re-download service may take a while as we have to do it manually. Our support will respond in 24-48 hours depending on the volume of inquiries that day. Please make sure you backup your stuff! Once you have successfully downloaded a track from Trackdonalds, the transaction is completed and the file becomes your responsibility.
Why MP3?
MP3 is the most popular and universal format for digital music. It is the format that people most want, that is the easiest to play freely without any restrictions. Digital formats like MP3 liberate an underground music industry previously burdened by the prohibitive costs of vinyl manufacturing.
Is this tune ... coming out on vinyl?
No, not at this very moment. If a certain tune hits 500 downloads, we'll do it. Force us.
You're not selling vinyl?
At this very moment the digital release is the best option to supply you with our music. Yes, we still love vinyl since most of us are DJs, collectors or even label holders. Only many years of distribution issues made us do it on our owns now. For the future, our goal is to have a mixture of both MP3 and vinyl releases.
What's the advantage of downloading the tracks rather than buying a vinyl album / CD?
The biggest advantage is that you can just download the tracks you want, rather than the whole album. Also you'll get the tracks straight away. Trackdonalds Drum and Bass you'll never find in the CD store anyway. The music on our website is absolutely rare and exclusive to the bone.
Do you sell other formats?
We're working on it. Tell us what you need.We are considering selling other files formats such as AAC, OGG or FLAC at the moment. If you people are willing to pay a premium for the bandwidth cost, then even 24bit versions of certain releases could be sold.
Which MP3 players work with Trackdonalds?
Files downloaded from Trackdonalds can be played on many players including the iPod and a lot of the newer mobile phones. Of course you can burn them tunes and rinse them in the club as well. Please check the copyright info.
How were these tracks encoded, and what quality?
MP3s are encoded at 320 kbps using the LAME encoder (Variable Bit Rate). All MP3s have been digitally converted from the original masters, Therefor providing the very best quality in digital sound. All Music on Trackdonalds is sent in WAV format directly from the artists and label partners on our site. Our files have no DRM or copy protection built in.
Are your releases copyrighted?
Yes. We are using a Creative Commons License.
Quick summary: You are free to copy, display and perform the work under the following conditions: Attribution (You must attribute the work in the manner specified by the author or TrakDonalds), Noncommercial (You may not use this work for commercial purposes), No Derivative Works (You may not alter, transform, or build upon this work) For any reuse or distribution, you must make clear to others the license terms of this work. Any of these conditions can be waived if you get permission from the copyright holder.
Do you use copy protection (DRM)?
Our files have no DRM or copy protection built in. We believe that most people like to be treated as customers and not potential criminals - DRM (Digital Rights Management) is easily circumvented and just puts obstacles in the way of enjoying music.
Can I DJ with files purchased from Trackdonalds?
Of course dude, buying a track from Trackdonalds is just like buying a record from the record store. The same legal implications are in effect. Feel free to drop Trackdonalds tunes wherever you want. Put it on your iPod or burn it to a disc for listening on CD players.
Can I share files with my crew?
Absolutely not. As per our end-user agreement, you CANNOT trade Trackdonalds files with anyone else. This is a community of artists and we do not support the sharing of files. Please respect the copyright.
I want to use the music on my website / in our commercials?
sure we'd love to see our music in a TV spot or anything. Please write us before.
We'll be happy to come up with a solution for your project.
All about RSS
RSS allows you to grab the latest headlines from a variety of websites without actually visiting them - allowing the latst news to be delivered straight to you.
Short descriptions of articles plus links to the full versions are delivered as a file called RSS feed. This allows anyone to track updates on a site using a program called a news aggregator or feed reader.
An aggregator can check RSS-enabled webpages invisibly in the background and display any updated articles that it finds. You can then choose to just read the headlines, or click on an article to view the full text in a web browser.
If you've already got an RSS-compatible browser like Firefox or Safari, RSS feeds are typically linked to with an orange rectangle with the letters XML or RSS whenever a feed is available. Clicking on the orange button will allow you to subscribe to it, and you'll get updated information in your Bookmarks without having to do anything else.
Our RSS feed
Trackdonalds has one RSS feed:
Grab it here
Copy this link to your feed reader to get all the inside scoop - newest releases and more. Easier to use than a mailing list.
A Step-by-Step Guide
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Grab a News Aggregator program or use an RSS-enabled browser like Firefox or Safari. You may even use a newer version of Outlook or a webbased feed reader.
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Enter in the URL
http://feeds.feedburner.com/Trackdonalds
for New Releases feed, or click the RSS button on your browser (if supported).
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The feed will automatically update when new releases appear, you'll be the first to know about fresh Trackdonalds Shzzl Dzzl!
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